Refund Policy

Last updated: 2026

This Refund Policy applies to all digital products purchased from Marlups Digital.

1. Digital Products & Instant Access

Because our products are digital goods delivered instantly, they are generally non-refundable once the files have been accessed or downloaded. By completing your purchase, you acknowledge that you receive immediate access to the product.

2. When You Can Request a Refund

We want you to be happy with your purchase. We will gladly help if:

• You experienced a technical problem (the file won't download or is corrupted) and we are unable to fix it.
• You were charged twice or purchased the same product by mistake.
• The product is materially not as described.

3. How to Request

Email us at marlupsofficial@outlook.com within 14 days of your purchase, including your order number and a short description of the issue. Our support team is available 24/7 and will respond as quickly as possible.

4. Chargebacks

If you have a problem with your order, please contact us first — we are happy to resolve it. Filing a chargeback without contacting us may result in losing access to your purchased products.

5. Contact

Questions about refunds? Reach us anytime at marlupsofficial@outlook.com.